Crisis Leadership

4.7 (21 reviews)

2,460 enrolled on this course

Discover why leadership is crucial in a crisis and develop the skills you need to effectively navigate crisis management.



3 weeks

Weekly study

3 hours



Hone your leadership skills to effectively manage crises

Crises are common, varied, and pose significant challenges to organisations and their leaders. A working knowledge of crisis management and leadership is essential for leaders to ensure their organisations get through these adverse circumstances.

On this three-week course from Deakin University, you’ll be introduced to the concept of crisis leadership from an organisational perspective.

You’ll explore what crisis leadership entails through case studies, readings, videos, peer discussion, and learning activities as you learn how to build your leadership skills for managing crises more effectively.

Discover the importance of crisis management

You’ll delve into the different types of crises and explore how crisis management is experienced by individuals and organisations.

With this knowledge, you’ll reflect on your leadership role in the management of crises, and the importance of being a leader when dealing with these challenging situations.

Discover how to execute a successful crisis management plan

Once you have an understanding of crises, you’ll unpack the qualities and strategies to help you develop an effective management plan.

You’ll explore this within real-world contexts to understand how to apply your skills to the workplace.

Learn from the experts at Deakin University

By the end of the course, you’ll have the knowledge to successfully overcome the challenges of a crisis, and the confidence to effectively lead your team through the difficult period.

Learning from the specialists at Deakin University, you’ll benefit from their years of experience in leadership research and education.

What topics will you cover?

  • What is a crisis and what are different types of crises?
  • What is crisis leadership?
  • What are the major personal attributes for effective crisis leadership?
  • What strategies can leaders adopt to effectively manage crises?

What software or tools do you need?

Microsoft Office and Microsoft Teams.

Crisis Leadership

4.7 (21 reviews)

2,460 enrolled on this course

3 weeks

3 hours per week

Digital certificate when eligible

Introductory level

FutureLearn Programmes

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to…

Who is the course for?

This course is designed for those with managerial roles in their organisations and those who aspire to be future managers wanting to learn more about the necessary skills in managing crises.

You do not need to have any prior experience or qualifications, however, some basic knowledge about leadership is helpful.

Who will you learn with?

Yuen Lam (Fannie) Wu

Dr Fannie Wu is a Lecturer in the Department of Management at Deakin University. Fannie’s research interests include leadership, emotions, and social capital.

Jeff Shao

Dr Jeff Shao is an Associate Professor in Leadership at Deakin University. Jeff’s research interests include leadership, emotions, and cross-cultural management.

Alex Newman

Professor Alex Newman is the Head of the Department of Management at Deakin University. He is an award-winning researcher and educator with interests in leadership and organisational behaviour.

Dr Adriana A. Stibral

Adriana is engaged in teaching, training and research in the field of Humanitarian Studies. She completed work placements in academia and the aid sector in Europe, USA, Africa, Australia & Middle East

Who developed the course?

Deakin University

With over 61,000 students, Deakin is one of Australia’s largest universities and all students, regardless of their campus or mode of study, benefit from Deakin’s award-winning digital environment. Deakin’s four faculties offer courses across the arts, science, sport, nutrition, architecture, business, law, medicine, engineering, allied health and teaching. Deakin fastest growing campus is in the Cloud Campus where over 15,000 students study predominantly online. Deakin also has four onsite campuses in Victoria, Australia (in Melbourne, Geelong and Warrnambool).

Deakin has a deliberate focus on teaching, with student satisfaction and employability the key indicators of success. Deakin prides itself on developing career-ready graduates, innovative and resilient and well prepared for rapidly changing workforce needs. Deakin is proud of its inclusive and student-focused culture and its reputation for using innovative digital solutions to provide an engaging and personalised learning experience. Deakin is committed to providing students with choices about how, when and where learning occurs.

Deakin’s growing reputation is reflected in its rapid rise in the international rankings, currently in the top two per cent of the world’s universities. Research at Deakin focusses on innovation and robust partnerships with industry and Deakin is building a formidable reputation in areas of emerging national social, economic and political priority. As a Victorian university with a global impact, Deakin is translating its research into the commercial outcomes that will drive the innovation agenda within and beyond Australia.​

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